Product Tab Shipping&Return Policy

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.

The total time is the sum of the processing time and the shipping time.
Processing time = the time between when you place an order and when we ship it ( 1 - 2 business days );
Shipping time = the time between when your order has been shipped and delivered to you ( 1 - 5 business days );

Note: Business days: Monday~Friday ( excluded holidays and weekends )

Note: Due to the impact of COVID-19, the delivery time may be delayed. We will work hard to ensure that your package reaches you ASAP, but at the same time, we will also protect the safety of our employees and service providers.

If you would like to return a product please contact us. We will provide a return shipping label and the RMA reference number which must accompany the return.

Items shipped from ORICLAMBO can be returned within 30 days of receipt of shipment in most cases. ORDERS MORE THAN 30 DAYS FROM DATE OF RECEIPT BY CUSTOMERS ARE NON-REFUNDABLE.

For more info, please view our Refund Policy and Shipping Policy.